We work hard to make sure the products we ship are right for you.  But, from time to time it makes sense to swap, exchange or even return all or part of an order.  If this happens, please follow the simple steps below:

One
Put the unused product and the Sugar River order number in a sturdy box. Use the original receipt if you have it! (Please use an external box. Shoeboxes fall apart in the mail!)

Two
Indicate what you would like us to do, send you a new size, provide you with a different product or issue a refund. If you need a refund, include the Visa or MasterCard number to which we should apply the refund.

Three
Ship your package to us at:

Sugar River Outfitters 
PO Box 58
1040 Main Street
Georges Mills, NH 03751

If you have any questions, call us toll free at 1-888-310-1116 or
1-603-763-5626 .

Summer Hours:
Monday - Thursday 10am - 3pm EST Friday 9am - Noon EST

Winter Hours:
Monday - Friday 9am - 5pm EST

Note:
Worn/Used product will be returned to the customer at customer's expense. Unused product may be returned for swap or credit within 45 days of original purchase.